Family with children paradise

Staff treated us like family, the shuttle to the airport was smooth and the breakfast buffet was excellent, rivaling anything I’d seen in my past travels.

It wasn't exactly a bargain, but everything's worth it for the quality.

I loved the clean rooms but felt really watched during breakfast.

The ribs at the hotel restaurant were absolutely mouthwatering, truly a culinary gem! Plus, the breakfast selection was on point with eggs cooked to order—definitely a winner. The pool area not only offered clean fun but also great vibes with music in the evenings.

However, I had a rather awkward experience during breakfast, as the staff kept hovering around me, asking my room number multiple times, which felt a bit uncomfortable. Thankfully, after I raised my concerns, things dramatically improved. Still, it's hard to shake off that initial feeling!

The mix of hot and cold water from the taps in the bathroom really hit the spot.

The pricing feels off. they seemed to charge more in their currency than advertised, with the USD machine conveniently 'not working'. Breakfast felt more like a surveillance operation than a meal. being asked for my room number repeatedly while I served myself was invasive and made the experience uncomfortable.

The suite was perfect for my family, accommodating us comfortably with lots of space! The large fridge was a game changer for keeping our drinks cold.

Great outdoor swimming pool and friendly 24-hour reception, but internet connectivity needs improvement.

The New Brookfields Hotel offered a warm and welcoming environment with very attentive staff. I particularly appreciated the clean and spacious rooms, which made my trip comfortable. However, I faced issues with service at the bar that detracted slightly from the experience.

The hotel is centrally located, making it easy to access key attractions like the national stadium and local markets. The pool area is a wonderful oasis with a relaxing vibe and evening music. Breakfast options were quite impressive, with engaging staff who catered to requests at the restaurant.

Service at the bar was sometimes slow, affecting the overall enjoyment of my stay.

Exceptional service made my stay enjoyable. The staff greeted me warmly upon arrival and ensured my needs were met, especially during meal times. Breakfast offered a delightful variety, and the attentive kitchen team went out of their way to accommodate dietary preferences. I appreciated the spacious room that allowed ease of movement, complete with a large fridge which was a game changer for storing drinks. However, there were a couple of hiccups. During the first few days, the shower water wasn't consistently warm, which was inconvenient for getting ready in the mornings. In addition, at breakfast, staff attention felt a little intrusive at times, which made the experience slightly uncomfortable. Overall, the warm environment and staff made an otherwise challenging start more delightful.

A Memorable Stay with Room for Improvement

My recent stay exceeded expectations, especially with the comfortable standard twin room and delicious meals. The staff interactions left much to be desired, particularly at breakfast. Guests should enjoy the stunning pool area while being mindful of the poolside staff's approach. Overall, a solid choice for visitors!

decent stay but service needs improvement

The staff was attentive to our needs during meal times! Breakfast had a delightful variety, and I loved the stunning garden view while enjoying my coffee, making each morning more enjoyable.

The service at the bar wasn't up to par at times, which impacted our overall experience.